It charges the customer's saved card for their unpaid bookings. If the charge succeeds, those bookings are marked paid. If the card is declined, recovery stays on and retries are handled for you, with clear Retrying, Failed, and Given up statuses.
Revenue Recovery for Rental Businesses
Revenue recovery in Lockii collects money that would otherwise slip through: declined saved-card charges, unpaid balances, and late fees. Smart retries pick the moment a charge is most likely to succeed, and Settle Up lets customers pay every outstanding booking in one checkout.
★★★★★
Trusted By The Best
Built for rental workflows
Practical controls that keep self-service rental secure and paid, without staffing every handover.
Smart retries
Retry timing comes from a model trained on millions of payments, not a fixed daily loop that annoys banks and customers.
Settle Up checkout
Customers with balances across several bookings pay them all in one checkout, while active hires keep their lock code.
Clear customer totals
Every customer profile shows Paid, Unpaid, and Total across all bookings, and invoices show what's collected and what's due.
Permission controlled
Choose which team members can charge saved cards, turn on recovery, record manual payments, and issue refunds.
How it works
Three steps from setup to a working self-service workflow, no counter required.
A charge is declined
A saved-card charge for a balance, extension, or late fee fails. Lockii marks it and keeps the booking's status clear.
Recovery retries at the right time
Switch on Revenue Recovery for the booking or the whole customer. Lockii charges the card, and Stripe retries declines when they're most likely to succeed.
The balance is settled
Successful charges mark bookings paid. Customers can also clear every outstanding booking at once through Settle Up before their next pickup.
Yes. Customer Revenue Recovery can collect outstanding balances across multiple bookings into a single Stripe invoice, and customers can pay everything themselves through Settle Up.
No. Recovery runs one retry process per balance, and charges are only marked paid once Stripe confirms them.
Charlie Haddad
Operator, Trailer 4 Hire
Lockii has made our business efficient in managing our bookings; saving us a lot of time to focus on the growth of the business. The Lockii system is user friendly, and has many options to meet the needs of our business for future growth.
Ben Keep
Owner, Hatoza Hire
Lockii has significantly reduced complexity and allows me to focus more on running my business. The platform offers an intuitive interface, and the onboarding and ongoing support have been exceptional.
Mario Clewlow
Owner, Hitch Haul
Lockii has been a game changer for our trailer rental business. We now offer fully automated, contactless rentals. It's streamlined, secure, and exactly what our business needed to jump in front of our competitors! They are very responsive, knowledgeable, and always looking for ways to help us grow.
Yvann Karamoko
Operator, The Trailer Co
Lockii has been a game-changer for our business. It's allowed us to operate fully automated, 24/7 trailer rentals and scale that side of our operation with confidence. What's impressed us most isn't just the reliability of the platform, but the pace of innovation. This is a team that listens, iterates, and keeps making an already great product better. Lockii hasn't just supported our growth; it's helped make it possible.
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