How MateMove moved from manual handovers to 24/7 rental across North Brisbane
Starting MateMove
Dean Ironfield had wanted his own business for a long time. He decided he just needed to start something, anything. His wife suggested trailer rental, so he bought one unit and listed it on one of the big platforms.
Results showed up. Dean kept evolving the operation, and that side start became MateMove, a family-run cage trailer rental business serving North Brisbane from Aspley and Kedron.
The pitch on the site is straightforward. Book online anytime, pick up 24/7, and take a clean, inspected trailer for a furniture move, a Marketplace pickup, a tip run, or a weekend project. That promise only holds if someone is not standing at the lot for every handover.
Why Dean switched to Lockii
Manual handovers were the ceiling. Dean wanted automation so MateMove could grow past a one-person meet-and-greet at pickup time.
North Brisbane customers already expect instant booking and pickup that fits around work, not shop hours. A second location in Kedron makes that even clearer. Two sites only work if the software can run the rental without Dean driving between them.
Lockii was the move from being on site to letting customers complete the rental themselves. That is the difference between a trailer that rents when Dean is free, and a business that rents when the customer needs it.
What changed after moving to Lockii
Dean can stay off site and still keep trailers moving. The time that used to go into handovers now goes into improving processes, which is the work that actually helps a rental business grow.
Customers in Aspley and Kedron can book online, get approved, and pick up any hour of the day. MateMove's own site already sells that flow: instant booking, 24/7 pickup, and trailers ready for household jobs across Chermside, Geebung, Bridgeman Downs, and the surrounding suburbs.
Support mattered as much as the booking screen. Dean says they go over and above, and they answer queries quickly. For an operator building two locations while still running the rest of life, that response time is part of the product.
I have found them excellent to deal with, they go over and above to help me, and respond to all my queries really quickly. Lockii allows me the flexibility to not have to be on site, so I can spend more time improving my processes.
Dean Ironfield, MateMove
What comes next for MateMove
Dean wants MateMove to become a South-East Queensland powerhouse. After that, he would like to take the business to the USA. Neither of those goals works if every new location needs him standing there for pickup and return.
Aspley and Kedron already prove the model. Keep the trailers clean, keep booking instant, and let Lockii handle the handover so growth is a process question, not a staffing question.
