Subprocessors

Hazey Creative Pty Ltd trading as Lockii publishes two lists: vendors that may process customer (renter) data when we act as your processor, and vendors that process platform data when we act as controller.

1. Customer data subprocessors

Last updated 7 August 2026

These providers may process personal data about your renters and end customers when Lockii acts as your processor under our Data Processing Agreement. You are the controller of that data; these vendors are Lockii's subprocessors for that processing.

ProviderPurposeProcessing location
Amazon Web Services, Inc. (AWS)Hosting and infrastructure for Lockii and its associated servicesUnited States, Germany, Australia
Better Stack, Inc. (Better Stack)Application logging and error monitoringEuropean Union, United States
Stripe, Inc. and affiliatesCustomer payments and deposits via Stripe Connect, payouts metadataGlobal Stripe entities
Resend, Inc.Transactional emails to renters (booking confirmations, access instructions, reminders, and similar)United States
OpenAI, L.L.C.AI-assisted customer support or in-product assistants when those features are enabled (conversation content needed to generate a response)United States

2. Platform data processors

Last updated 7 August 2026

These providers may process personal data that Lockii handles as controller — for example merchant and team accounts, Lockii subscription billing, product support, and Lockii marketing-site analytics or advertising. See our Privacy Policy.

This list is for transparency about Lockii's own processors. It is separate from the customer-data subprocessors covered by the DPA.

Infrastructure

ProviderPurposeProcessing location
Amazon Web Services, Inc. (AWS)Cloud hosting for merchant accounts, team access, configuration, billing records, and platform infrastructureUnited States and other AWS regions used for the Services

Payments & identity

ProviderPurposeProcessing location
Stripe, Inc. and affiliatesLockii subscription billing, invoices, and related merchant payment referencesUnited States / global Stripe entities

Communications & support

ProviderPurposeProcessing location
Resend, Inc.Transactional and product emails to merchants and team members (signup, billing, product notices)United States
ProductlaneMerchant support / feedback widget on Lockii marketing and product surfacesEuropean Union / United States (provider infrastructure)

Security & monitoring

ProviderPurposeProcessing location
Better Stack, Inc. (Better Stack)Application logging, uptime, and error monitoring for the Lockii platformEuropean Union / United States (provider infrastructure)

AI

ProviderPurposeProcessing location
OpenAI, L.L.C.AI-assisted merchant support tools when enabled (conversation content needed to generate a response)United States

Marketing & attribution

ProviderPurposeProcessing location
DatafastAnalytics on Lockii marketing and product properties operated by LockiiProvider infrastructure (see Datafast terms)
Dub.coReferral / partner link attribution and conversion tracking for Lockii acquisitionUnited States
Meta Platforms, Inc.Advertising measurement (Meta Pixel) on Lockii marketing pages, subject to cookie consent in the EEA/UKUnited States

Updates

We may update either list as we add, replace, or remove vendors. Material changes to customer data subprocessors will be reflected here and, where our DPA requires notice, communicated as described in that DPA. Questions: privacy@lockii.app.

Related: Privacy Policy, DPA, Terms.

Controller: Hazey Creative Pty Ltd (trading as Lockii), 55 Collins Street, Melbourne, Victoria, Australia.