Your Customers Prefer Self Service

Give them the fastest and simplest experience with Lockii

01
Customers Book Online

Make bookings available on your site through our embeddable widgets, and by scanning instant booking QR codes and NFC tags on your items.

Verify Customer Identity

You can optionally require customers to verify their identity documents before access.

Instant Booking

Collect bookings even quicker with QR & NFC codes and an in-person optimised booking page.

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an example of self serve booking widgets
02
Item Automatically Unlocked

Lockii automatically unlocks the items your customer has booked either via internet enabled locks or smart pins on padlocks as part of a simple pickup process. You can optionally require customers to verify their identity, their insurance, and take photos before they can pick up their item.

Extend Bookings

Customers can extend their bookings online and pay the difference with no extra steps.

Automated Messaging

Keep customers informed throughout their booking with detailed Email & SMS scheduling.

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an example lock code generated for a self-service booking
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Item Is Returned

Customers can return their items, upload photos of their return and quickly verify they've completed the return process. Lockii automatically checks and cross-references GPS trackers, proximity sensors, and lock statuses to confirm the return.

Issue Notifications

Be notified of any overdue returns, issues with the return process or forgotten forms.

GPS Tracking

Automatically log item pickups, confirm returns, and get notified of stolen items instantly.

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Lockii automated item return confirmation dashboard
Lockii customer profile
Lockii customer profile
Lockii customer profile
Lockii customer profile
Lockii customer profile
★★★★★
Trusted By The Best

The Rental Experience Customers Rave About

Our customer experience has been refined across 100,000+ bookings to be the easiest and fastest experience your customers will ever have.

Express Pickup

Book, pay, and pick up in under two minutes, faster than most customers expect.

24/7 Access

Pickups and returns on your customers' schedule, without sacrificing your own.

Customer Booking Portal

A dedicated portal for viewing bookings, receipts, and pickup details anytime.

Instant Rescheduling

Reschedule online in seconds, no phone calls and no waiting on staff.

Self Service Cancellation

Define cancellation policies and allow customers to cancel their bookings online or request them from you.

Return Photos & Forms

Quick photo uploads and return forms, simple for customers, clear for everyone.

Automated SMS & Email

Pickup reminders and return instructions your customers will love.

Instant Unlocking

Items unlock automatically at pickup time, no waiting around, no waiting in lines.

What Our Users Say

Photo of Matt Cole, Owner of Empire Trailer Hire
‟Since switching to Lockii, things have gotten so much easier. I was juggling three different systems before, and now it’s all in one place. It’s saved me a heap of time and stress, and I can actually focus on running the business again. The platform’s really user-friendly, and the support has been unreal — the team genuinely cares and listens. They’ve even taken on board some of my feedback and worked it into future updates, which says a lot.”
Matt Cole
Owner, Empire Trailer Hire
‟Lockii has been a game changer for our trailer rental business. We now offer fully automated, contactless rentals. It’s streamlined, secure, and exactly what our business needed to jump in front of our competitors! They are very responsive, knowledgeable, and always looking for ways to help us grow.”
Mario Clewlow
Operator, Hitch Haul
Photo of Mario Clewlow, Operator of Hitch Haul
‟Lockii has significantly reduced complexity and allows me to focus more on running my business. The platform offers an intuitive interface, and the onboarding and ongoing support have been exceptional.”
Ben Keep
Operator, Hatoza
Photo of Ben Keep, Operator of Hatoza

Improve Your Customer Experience

Join The Best Contactless Rental Businesses Already Operating On Lockii