How Charlie True automated trailer rentals while running two businesses
A trailer that rented itself
Charlie True bought a trailer for himself. He ended up renting it out more than he used it. The side income grew from there, and it had to fit around a second business that was already keeping him busy.
His long-term goal is not a national fleet. He wants a few trailers that pull extra cash on the side. That only works if the software stays easy, fairly priced, and hands-off enough that trailer rental does not become a third job.
Why Charlie switched to Lockii
He needed easier software at a fair price. Running two businesses leaves little room for a booking tool that needs babysitting.
There are bigger names in rental software. Charlie's view is that one real booking on Lockii would make more trailer rental owners switch. The gap, for him, is not branding. It is how little friction the rental takes once it is set up.
What changed after moving to Lockii
Bookings got easier to manage, and the trailer side became more hands-off. That is the whole point when you already have another business to run.
When something is confusing, support answers quickly and makes the software straightforward again. Charlie is blunt about that part: you cannot beat the customer service. The team responds fast and treats operators with respect.
For a small side fleet, that combination is the product. Easy enough to use on a busy week, cheap enough to keep, and backed by people who pick up the thread when you get stuck.
It's been very easy to use, if anything is confusing or difficult then the guys at Lockii respond quickly and make using their software effortless. There are some other big names out there but I wish more trailer rental business owners used Lockii. One booking would have them switching over in a hurry. You cannot beat the customer service.
Charlie True, True Trailer Rentals
What comes next for True Trailer Rentals
Charlie wants a few trailers that keep paying on the side. Lockii is how that stays realistic while two businesses compete for his attention.
Keep the fleet small, keep the software easy, and let the rentals run without turning every booking into another meeting.
