No. You can require verification selectively based on your products, locations, or risk policy. Many operators enable it for higher-value items.
Rental Identity Verification
Identity verification in Lockii optionally requires customers to verify identity documents before access. Checks run automatically during booking or before unlock, so only approved customers receive lock codes, without staff inspecting licences at a counter.
★★★★★
Trusted By The Best
Built for rental workflows
Practical controls that keep self-service rental secure and paid, without staffing every handover.
Driver’s licence checks
Capture and verify licence details before high-risk rentals leave the yard.
Optional by product
Require verification only where your risk or insurance policy needs it.
Protects high-value gear
Require ID before unlock so expensive items leave with a verified customer.
No counter inspection
Customers verify remotely so contactless pickup does not skip security.
How it works
Three steps from setup to a working self-service workflow, no counter required.
Require verification when it matters
Turn on identity checks for products or locations that need them, high-value gear, vehicles, or insurance requirements.
Customers verify in the booking flow
Document checks run through supported verification providers so customers complete the step on their phone.
Access only after approval
Lock codes and unlock stay blocked until verification passes, reducing risk without adding staff at pickup.
When enabled, Lockii can withhold access until verification succeeds, then issue unlock or PIN codes for the rental window.
Lockii integrates with Stripe Identity and related verification tools. See the integrations directory for current options.
Charlie Haddad
Operator, Trailer 4 Hire
Lockii has made our business efficient in managing our bookings; saving us a lot of time to focus on the growth of the business. The Lockii system is user friendly, and has many options to meet the needs of our business for future growth.
Ben Keep
Owner, Hatoza Hire
Lockii has significantly reduced complexity and allows me to focus more on running my business. The platform offers an intuitive interface, and the onboarding and ongoing support have been exceptional.
Mario Clewlow
Owner, Hitch Haul
Lockii has been a game changer for our trailer rental business. We now offer fully automated, contactless rentals. It's streamlined, secure, and exactly what our business needed to jump in front of our competitors! They are very responsive, knowledgeable, and always looking for ways to help us grow.
Yvann Karamoko
Operator, The Trailer Co
Lockii has been a game-changer for our business. It's allowed us to operate fully automated, 24/7 trailer rentals and scale that side of our operation with confidence. What's impressed us most isn't just the reliability of the platform, but the pace of innovation. This is a team that listens, iterates, and keeps making an already great product better. Lockii hasn't just supported our growth; it's helped make it possible.
Related features
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