Lockii Features

Lockii automates booking, identity verification, digital lock access, messaging, GPS returns, and payments so operators only step in for exceptions. About 96% of rentals finish without staff intervention.

See how contactless pickup and return frees operators from every handover while keeping the fleet secure.

Manage individually tracked units with real-time status, available, on rent, or in maintenance, across your fleet.

Availability updates as items are reserved, picked up, and returned. Online booking only offers stock that is free for the selected dates.

Machine learning picks the best unit for each booking so the schedule packs tighter. More rentals fit in peak periods without overbooking or leaving gaps that waste capacity.

When bookings change, Lockii reshuffles upcoming unit assignments automatically. Gaps close and more of the fleet stays earnable through peak periods.

See the fleet schedule on a Gantt-style calendar, which units are booked, free, or blocked, across locations.

Add padding before or after rentals for cleaning, transport, or prep so back-to-back bookings stay realistic.

Organize inventory into categories so customers browse related gear and your team finds stock faster.

Block items for repair, keep an audit trail of downtime, and stop overbooking stock that’s out of service.

Assign stock to depots and pickup points, track availability per location, and manage the network from one account.

Offer insurance, accessories, and services alongside rentals. Add-ons appear at checkout and on the order.

Build hourly and multi-day rate templates and assign them across products so pricing stays consistent as the catalog grows.

Adjust rates by day of week, date ranges, or seasons, weekends, holidays, and peak periods without manual overrides every time.

Apply surcharges or discounts by time of day as well as date, peak hours, off-peak deals, and weekend windows on the same product.

Create percentage or fixed-value discount codes with usage limits and expiry dates for promotions and partners.

Adjust the price on a booking when you need a one-off rate, goodwill discount, or custom quote without breaking the order flow.

Configure tax name, rate, and inclusive/exclusive display. Override rates per location when jurisdictions differ.

Set store currency, timezone, and date/time formats so prices and schedules match how your customers expect to see them.

Accept rental bookings on your website with embeddable widgets, or share a booking link. Customers pick dates, pay, and get confirmation without calling your team.

Customers scan a code on the item or site to start an in-person booking for that exact stock. Ideal for walk-ups and last-minute rentals.

Returning and cross-network customers check out faster with authenticated email and saved details, fewer form fields, higher conversion.

Book, pay, and pick up in under two minutes with a checkout flow built for self-service rentals.

Require a safety or ops briefing video before photos, forms, or lock codes appear, ideal for trailers, vehicles, and boats.

A dedicated portal for viewing bookings, receipts, and pickup details anytime, no inbox hunting required.

Returning customers sign in to manage bookings, see history, and reuse saved details on the next rental.

Customers add multiple items to one cart, or use single-item express checkout when speed matters more than browsing.

Define when rentals can start and end per location so bookings stay inside the windows you can support.

Customer booking changes outside your policy arrive as change requests you approve or decline in one tap. Hitch Haul cut inbound call time 88% in a month after enabling them.

Customers reschedule online in seconds. In-policy changes apply automatically; out-of-policy requests land in your inbox.

Define cancellation policies and let customers cancel online or request a cancellation when policy requires approval.

Customers extend a rental and pay the difference without calling support. Extensions follow your availability and pricing rules.

If a rental is still out past your grace window and nothing has come back, Lockii extends the booking and bills the extra time so the next customer is not the first to notice.

Offer insurance, accessories, and services at checkout to increase average order value without extra staff time.

Launch instant booking experiences on iPhone without installing a full app, useful for on-site QR journeys.

Collect photos, confirmations, and required answers at checkout or pickup so every rental has the details you need.

Drop browse, checkout, and find-order widgets on WordPress, Webflow, or any site that accepts an embed.

Share a ready-made booking link where customers browse inventory, check availability, and pay online.

Host booking pages on your own domain so the rental experience stays on-brand from first click to unlock.

Match checkout and customer pages to your brand with logo and color settings, no theme marketplace required.

Send booking and pickup emails from your own domain so confirmations and codes stay on-brand in the customer inbox.

Connect igloohome and other lock providers so items unlock at booking time. Customers pick up and return without waiting for keys or staff.

Assign locker bays to bookings so customers open their compartment, take the gear, and return it, without staff at the site.

Items unlock automatically at pickup time. No handovers, no key cabinets, no waiting in line.

Unlock or re-issue access remotely when a customer needs help, from the dashboard or mobile app.

Offer pickups and returns on the customer’s schedule while your fleet stays secured by digital locks and verification.

Generate PIN codes, automate padlock and lock access, and run fully contactless rental with igloohome hardware.

Issue gate or site entry codes before pickup. PIN, IoT, or static codes with written access instructions for parking and yards.

Optionally require driver’s licence and identity checks before unlock. Verification runs automatically so only approved customers get access.

Configure when and how customers verify, require checks before unlock, skip for returning renters, or tailor flows per product and location.

Collect and verify customer insurance details when a rental requires coverage, on web and in the mobile app.

Customers who only have a digital licence in their wallet upload the signed government PDF. Lockii checks the signature so they can pick up without a physical card.

Block problem renters from booking again so they cannot slip through on a new account or marketplace import.

Capture photo evidence and return forms at drop-off so damage disputes are clearer and maintenance starts sooner.

Require customers to accept rental terms before pickup so agreements are logged against the booking.

See a timestamped history of bookings, unlocks, payments, and staff changes when you need to reconstruct what happened.

Accept card payments at checkout so bookings are confirmed and paid before pickup. Built for rental workflows, not retail-only carts.

Take a partial payment upfront and collect the balance later. Track what’s paid and what’s outstanding per order.

Send a secure payment link by message when a balance is due, customers pay online without another phone chase.

Refund card payments from the booking when a rental is cancelled or adjusted, payment history stays on the order.

When a customer extends, Lockii calculates the difference and collects payment before the new end time is confirmed.

See paid, partial, and outstanding amounts on every booking so finance and ops share the same view.

When a saved card fails, Lockii retries charges using Stripe revenue recovery so you collect more without chasing each decline by hand.

When a rental is still out past your grace window, Lockii charges the saved card for the extra time. GPS and return forms confirm they were late. A clash with the next booking skips the charge.

Customers keep a card on file for the next booking, extensions, and automatic late charges, so you are not asking them to type card details again.

Generate PDF invoices from bookings for customer records and accounting, without a separate invoicing tool.

Pricing is per locked item per month. Lockii does not take a cut of each rental. Aligned incentives as you scale volume.

Create bookings from the dashboard or mobile app for phone and walk-in customers with the same availability and pricing rules.

Add one-off charges, fees, or labeled lines on a booking when the catalog alone does not cover the rental.

Track bookings from pending through confirmed, on rent, returned, overdue, or cancelled, so you know what still needs action.

Comment on orders and customers, tag teammates for notifications, and keep context on the booking instead of in a side chat.

Leave notes on orders and customers where the team will see them, not buried in a separate chat thread.

Filter bookings by status, location, and stock, then export CSV for accounting, ops reviews, or backups.

See upcoming pickups, returns, and exceptions in one place instead of hunting across calendars and inboxes.

Lockii handles about 96% of rentals without staff intervention. Your dashboard is for visibility and exceptions, not manual fulfillment.

See booking lengths, pickup and return timing, extensions, change requests, and late charge outcomes in one report, not a pile of exports.

Gross, net, and tax totals plus paid versus unpaid. Break paid amounts down by card, cash, payment link, and marketplace.

See where bookings were lost to unavailability across products, locations, and time, so you know what to buy next or which stock to move.

When one location has underused stock and another keeps losing the same product, Lockii suggests how many units to move and what that unfilled demand is worth.

Compare rental frequency and revenue by product so the fleet mix follows what actually earns.

Track booking-site traffic, sources, geography, and devices without sending customers through a separate analytics product.

Share branded dashboards and reports with partners or franchisees so each site sees the metrics that matter without a separate BI tool.

Break down tax liability across bookings with reports ready to export for accounting.

See revenue, booking volume, and value by customer so you know who drives the business.

Push alerts for decisions only, one-tap approvals, create bookings on the go, and home-screen widgets for fleet visibility.

Confirm assets are back where they should be, get movement alerts, and reduce stolen or abandoned gear risk across your fleet.

Returns are captured with photos, forms, and GPS, no staff at the gate. Issues that need a human land in your inbox.

Get notified for overdue returns, missed forms, and pickup problems, not for every successful rental.

GPS and return forms decide whether a drop-off was on time, inside your buffer, or late, so automatic charges are based on evidence, not a guess.

Record when equipment leaves and comes back, automatically via locks and GPS, or manually when you step in.

Every online or manual booking saves a customer profile with contact details, notes, and linked rental history.

See past and upcoming rentals on each profile so you know what they rented and when, without digging through old emails.

Booking confirmations, pickup codes, reminders, and return instructions send on schedule without you typing a word.

Build email and SMS plans that auto-fill booking and customer details for confirmations, reminders, and codes.

Target automated emails and SMS by how many bookings a customer has completed, welcome first-timers or thank regulars.

An AI chatbot that doesn’t suck: it does what a human can, while respecting your policies and payment requirements.

See bookings, extensions, reschedules, and return issues in one place. Most rentals resolve automatically; you triage the rest.

After a successful return, prompt happy customers to leave a Google review for that location, without a manual follow-up.

AI support, automated handovers, and reporting so the platform runs the rental end-to-end, not just a chatbot bolted on.

Machine learning auto-assigns and dynamically reassigns stock units to raise utilisation and capture more revenue in peak periods.

Customer and user MCP endpoints let AI tools manage availability, bookings, and account operations with structured access.

Build custom booking widgets, sites, and workflows on Lockii’s API when you need more than the embed.

Create pending Lockii bookings from structured marketplace data via POST /marketplace-import, for direct OTA and partner integrations.

Push booking and payment events to your own tools so ops, finance, and automations stay in sync.

Expose your rental catalog for AI-mediated discovery and booking journeys as agents start shopping for customers.

Give partners booking or maintenance access, keep them notified, and automate payouts when bookings clear.

Pay franchisees and partners automatically based on cleared bookings, less spreadsheet reconciliation.

Control what depot staff, franchisees, and admins can view or change across your network.

Enforce single sign-on and account restrictions for enterprise teams so access stays controlled as the network grows.

Personalize customer-facing copy and languages so buttons, fields, and messages match your brand and market.

Browse smart locks, GPS trackers, SMS providers, Stripe Identity, Zapier, and more in the integrations directory.

Bring bookings from Towlos, Viator, GetYourGuide, Airbnb, Local Trailer Hire, and other marketplaces into Lockii instead of retyping them.

Forward marketplace confirmation emails to your Lockii import address. AI extracts customer, dates, location, and products into a pending booking for review.

Push structured marketplace bookings into Lockii with POST /marketplace-import when you have a direct OTA or partner integration, no email forward required.

Connect Xero so Lockii bookings become invoices in your books. Card payments sync while the rental is open; the invoice posts when it is returned.

Connect QuickBooks so rental revenue lands as invoice data. Payments sync during the rental and allocate when the booking is returned.

Connect Zoho Books to keep rental invoices aligned with Lockii bookings, using the same payment-then-invoice flow as Xero and QuickBooks.

Verify customer identity documents through Stripe Identity before granting lock access.

Accept a signed digital licence PDF from the customer's wallet when they no longer carry a physical card.

Connect Lockii events to thousands of other apps for custom notifications and workflows.

Send page views, product views, checkout steps, and purchases to Google Analytics, Facebook Pixel, and PostHog.