A part is a check you care about on a unit, such as tyres, brakes, a winch service, or a battery. Each part has rules for when it needs attention, a soft-down warning point, and an optional hard-down point.
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Keep every unit safe to hire
Parts, service rules, work orders, inspections, and customer issue reports, all connected to your bookings. Units that need work come off the schedule by themselves.
Service before it breaks
Tell Lockii what to check and when. It watches every unit and flags parts as they come due, from tyre wear to a lock that hasn't synced in 60 days.
- Calendar days, hires, hired hours, or meter readings
- Soft-down warnings before anything is urgent
- Add a part to every unit of a product at once
Jobs that clear the calendar for you
Work orders hold everything a job needs. Open jobs sort by urgency, and a dated hard-down job keeps the unit off the schedule until the work is done.
- Priority, assignee, dates, checks, and photos
- Hard-down jobs block the unit's availability
- Check off each part with notes and photos
Inspect hands-free in the yard
Tap the microphone on a work order and talk through what you see. Lockii adds an inspection with a note for each part you mention.
- Talk through the check, Lockii writes the log
- Each part you mention gets its own note
- New findings are saved as their own inspection
Your customers become inspectors
Customers are often the first to notice a problem. They can report it in a few taps, and your team sees the reported unit in Fleet Health before the next hire.
- Reports from the booking, pickup, or return
- Customers pick the part and add photos
- Automatic thank-you and resolved emails
Report Issue
Part
Photos
Thanks — we've reported this to the team.
Know what downtime costs
The maintenance report shows how your fleet is wearing and what downtime is costing you, so you can decide what to service, replace, or retire.
- Fleet health, downtime, and time to resolution
- Lost rental value while units were down
- Which parts, locations, and products cause the most issues
Everything the workshop needs
Service rules, inspections, work orders, and customer reports, so a unit that needs work never gets booked.
Rules that watch every unit
Flag a part after a number of days, hires, hired hours, or a meter reading. Lockii uses the most serious result.
Lock and GPS health built in
Smart lock and tracker parts are created for you, and flag low batteries or devices that stop syncing.
Availability that stays honest
A hard-down unit is blocked on the schedule like a booking, so customers can't book something that isn't safe.
Inspect everything at once
Inspect all walks through every part on a unit. Each one is a yes, an issue, a soft down, or a hard down, with notes and photos.
Unlock for the job
Generate a PIN for the unit lock and the yard gate for the maintenance window, or tap Unlock on a connected lock.
Team permissions
Choose who can manage maintenance, and assign work orders to the right person in the workshop or the field.
Run a safer fleet
Turn on maintenance, add your parts, and let Lockii keep broken units off the schedule.
Questions, answered
Soft down is a warning: the unit stays bookable and Fleet Health shows it needs attention. Hard down takes the unit out of circulation, blocks it on the schedule, and opens a work order for that part.
Yes. Customers can report an issue from their booking, pickup, or return. They pick the item and the part, describe the problem, and add photos. Your team is notified and the unit shows as reported in Fleet Health.
Yes. The Lockii mobile app has a Maintenance tab for work orders, inspections, unit details, and unlocking. Voice inspection lets you talk through a check while standing next to the unit.
Yes. Send readings through the Lockii API for a stock item or a meter that moves between units. Lockii merges the reading and rechecks the parts on that unit. Lock and GPS battery readings update on their own.