The same work a human support agent would for routine rental requests: answer availability, create bookings, extend or change rentals, retrieve booking details, and collect payment when your rules require it, around the clock.
AI Chatbot That Doesn't Suck
Most rental chatbots answer FAQs and stall. Lockii’s AI customer support does the work a human would: check availability, create and change bookings, extend rentals, and collect payment, all while respecting your company policies and payment requirements. Customers get real answers 24/7. You only handle the exceptions.
★★★★★
Trusted By The Best
Built for rental workflows
Practical controls that keep self-service rental secure and paid, without staffing every handover.
Does what staff would do
Book, extend, reschedule, answer availability, and pull order details, not just paste FAQ text.
Respects your policies
Actions stay inside the rules you set for availability, products, locations, and how rentals can change.
Secure Payments
Extensions and new bookings collect what you charge, no free extras slipped through chat.
Works 24/7
After-hours “is this free?” and “can I keep it another day?” get real outcomes, not a voicemail.
How it works
Three steps from setup to a working self-service workflow, no counter required.
Customer asks like they would a human
Availability, extensions, booking changes, pickup details, the same requests that used to mean a phone call or after-hours message.
AI does the work, inside your rules
It checks stock and pricing, creates or updates the rental, collects payment when your rules require it, and confirms, without bending policy.
You only get the hard cases
Requests that need a human decision land in your inbox. Everything else resolves without interrupting your day.
Most chatbots deflect with FAQ copy. Lockii’s AI is built into the rental platform, so it can take real actions on live availability, pricing, and bookings, while staying inside your company policies and payment requirements.
No. The AI only completes actions your policies allow. If a request needs a human decision, it escalates to your inbox instead of guessing.
Exceptions go to your inbox. Successful automated requests stay quiet so you only step in when a human is needed.
Charlie Haddad
Operator, Trailer 4 Hire
Lockii has made our business efficient in managing our bookings; saving us a lot of time to focus on the growth of the business. The Lockii system is user friendly, and has many options to meet the needs of our business for future growth.
Ben Keep
Owner, Hatoza Hire
Lockii has significantly reduced complexity and allows me to focus more on running my business. The platform offers an intuitive interface, and the onboarding and ongoing support have been exceptional.
Mario Clewlow
Owner, Hitch Haul
Lockii has been a game changer for our trailer rental business. We now offer fully automated, contactless rentals. It's streamlined, secure, and exactly what our business needed to jump in front of our competitors! They are very responsive, knowledgeable, and always looking for ways to help us grow.
Yvann Karamoko
Operator, The Trailer Co
Lockii has been a game-changer for our business. It's allowed us to operate fully automated, 24/7 trailer rentals and scale that side of our operation with confidence. What's impressed us most isn't just the reliability of the platform, but the pace of innovation. This is a team that listens, iterates, and keeps making an already great product better. Lockii hasn't just supported our growth; it's helped make it possible.
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