Why did OTG Trailer Rentals switch to Lockii?

Andrew found it hard to manage rentals with his old system and disliked the customer and renter experience. He needed software that could run contactless bookings, payments, and access without keeping him tied to his phone.

How OTG Trailer Rentals turned solo operations into 24/7 contactless hire

Q: What changed after moving to Lockii?

OTG now rents trailers 24/7 without Andrew being present for every pickup. Customers book, pay, and unlock on their own, compliment the booking flow, and Andrew can focus on growing the fleet instead of managing every rental by hand.

Building OTG Trailer Rentals

Andrew Bravo-Diaz started OTG Trailer Rentals the way a lot of great rental businesses begin: with a passion for cars that do not always drive themselves. He needed a trailer. The next day he was renting it out for side money, and the rest became On The Go.

Today OTG serves Reno, Sparks, and the surrounding Nevada market with 24/7 contactless trailer hire. The fleet covers utility trailers and car haulers, including deckover and gravity tilt options built for the local car scene. Customers reserve online, get an access code, and pick up any time without waiting on office hours.

Andrew's pitch matches the market. Instant pickup, fully inspected gear, commercial-grade trailers, and no mileage limits. For a solo operator, that promise only works if the software can run the rental without him standing on the lot.

Why Andrew switched to Lockii

Before Lockii, rentals were getting hard to manage. Andrew disliked both the admin side of his old system and the experience it created for customers and renters.

OTG was built around speed and trust: book online, unlock with a code, hitch up, and go. That model does not work if every booking still needs a phone call, a handoff, or a person on site.

Lockii gave him the contactless stack that matched the business he wanted to run. Customers could book, pay, and access the trailer on their own, and Andrew could stop being the bottleneck at every pickup.

What changed after moving to Lockii

As a solo operator, Andrew can now rent trailers 24/7 without being tied to his phone. Customers complete the booking flow themselves, pay online, and unlock the trailer with their access code.

The customer reaction was immediate. Andrew says people compliment how easy and simple the booking process is all the time now, and the updated renter UI made the whole hire feel more modern from first click to pickup.

That shift freed him to work on growth instead of every rental by hand. OTG became a true contactless business, and Andrew could put his energy into expanding the fleet and opening more locations over time.

Real moments from the lot

OTG's site makes the flow clear: browse the trailer, book and pay online, receive the contract and access code, then pick up any hour of the day. Car haulers come with winch and straps included, so renters show up ready to load and leave.

For Andrew, the win is not only overnight bookings. It is knowing a customer in Reno or Sparks can get on the road in minutes while he focuses on the next trailer, the next location, or the next day of growth.

As a solo operator, Lockii lets my trailers rent out 24/7 without me being tied to my phone. Customers book, pay, and access the trailer completely on their own. It's turned OTG into a true contactless business. I've been able to focus on growing the fleet instead of managing every rental by hand.

Andrew Bravo-Diaz, OTG Trailer Rentals

What comes next for OTG Trailer Rentals

Andrew's long-term goal is clear: open multiple locations. With Lockii handling contactless booking and pickup, that expansion path no longer depends on him being present for every rental.

For a business built around Reno's car scene and 24/7 availability, that is the whole point. Keep the trailers ready, keep the booking simple, and keep growing without living on the phone.