Quo (OpenPhone) and Lockii: phone support that sees the booking behind the call

Overview

Quo, formerly OpenPhone, gives rental teams a modern business phone stack. Connect it to Lockii and when a customer calls about a hire, your team sees the booking, not a blank screen.

Scale support without losing the context that makes rental conversations fast.

How it works

  • Connect Quo to Lockii from integrations settings.
  • Incoming calls and texts can reference active Lockii bookings for that customer.
  • Support staff resolve pickup and return issues without switching tabs.

Configure

  • Authorize Quo in Lockii and link your Quo workspace.
  • Map customer phone numbers to Lockii booking lookup.
  • Train staff on the booking panel that appears during Quo conversations.

Frequently asked questions

Yes. Lockii connects to Quo so support conversations can show live booking context.

Yes. When a customer is linked to an active Lockii booking, your team sees hire details alongside the Quo conversation.

Yes. Even self-service operators need a phone line, Quo plus Lockii makes those calls short and informed.